Store policy

Contact information

How to reach the BioNature Labs team, and where we are based.

Contact information

BioNature Labs is an online dietary supplement store.

Store: BioNature Labs
Business address: 3665 Kingsway, Vancouver, BC V5R 5W2, Canada
Phone: +1 (833) 612-8604
Email: support@bionaturelabs.co
Fulfillment and returns: 701 S Market St, Wilmington, DE 19801, USA

We can help with product questions, order status, shipping and tracking, returns and refunds, damaged or incorrect items, and payment questions. Please include your order number with any order question.

We reply to emails and voicemails within 1 business day, Monday to Friday.

Questions? Contact us

A real person replies to every message within 1 business day. Support hours: Monday–Friday, 8:00 AM–5:00 PM ET.