Purchase Options Cancellation Policy

Purchase Options Cancellation Policy

Last updated: May 2026

This policy applies to subscription and recurring purchase options available through Bio Nature. We want to make managing your subscription simple and transparent.

Subscription Cancellations

You may cancel your subscription at any time before your next scheduled billing date. To cancel, please:

• Log in to your account and navigate to Manage Subscriptions, or
• Contact us at support@bionature.com with your order details

Cancellations must be submitted at least 24 hours before your next scheduled renewal date to avoid being charged for the next cycle.

Refunds on Subscriptions

If you are charged for a renewal before cancelling, please contact us within 48 hours of the charge. We will review your request and, where applicable, issue a refund at our discretion.

Pausing a Subscription

If you need a break, you may pause your subscription instead of cancelling. Contact us at support@bionature.com to request a pause of up to 3 months.

Modifying a Subscription

You can modify your subscription (e.g., change frequency, quantity, or product) by contacting our support team. Changes will take effect on your next billing cycle.

Failed Payments

If a payment fails, we will attempt to process it again within 3 business days. If payment continues to fail, your subscription may be paused or cancelled automatically. You will be notified by email.

Contact Us

For any questions about your subscription or this policy, please reach out to us at support@bionaturelabs.co.